Shipping policy
Shipping and Delivery
At The Collective Nook, each order is carefully prepared and packaged with attention to detail to ensure it arrives beautifully and safely.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and public holidays.
During busy periods or promotions, processing time may be slightly extended.
Once your order has been prepared, it will be dispatched according to the delivery method selected at checkout.
Local Delivery - Klerksdorp
We offer local delivery within Klerksdorp and surrounding areas.
- Delivery Fee: R60
- Estimated Delivery Time: 1-3 business days
You will be contacted if necessary to coordinate delivery.
Courier Delivery
Standard Delivery
Estimated delivery within 3-5 business days after dispatch.
Express Delivery
Estimated delivery within 1-2 business days after dispatch.
Free Delivery
We offer free delivery on orders over R800.
- Applies automatically at checkhout
- Available for delivery within South Africa
Shipping Costs
Shipping costs are calucated at checkout.
We offer free delivery on all orders over R800.
Order Tracking
Once your order has been dispatched, you will receive a tracking link via email so you can follow your delivery.
Important Information
- We are not responsible for courier delays once your order has been dispatched.
- Please ensure your delivery details are correct to avoid delays
- Delivery times are estimates and may vary depending on your location.
Gifting
Our products are carefully packaged, making them perfect for gifting. No pricing information is included in parcels.
Failed Deliveries
If a delivery attempt is unsuccessful due to incorrect address details or unavailability, additional shipping fees may apply for re-delivery.
If you have any questions regarding shipping, please contact us at: jlues@vodamail.co.za